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"Absolutely great location and nice hotel. A HUGE problem arose right when our stay started. The pull out couch bed had a giant curve shaped like a hammock! We went to the front desk to ask if there were any rooms with a functioning pull out sofa bed. The front desk said word for word, “none of our pull out sofas are flat.” We were shocked, what is the point of allowing us to book for three if there aren’t enough functioning beds. We were offered a second room for the low price of $250 USD. All in all it was a great property with great amenities but an absolute joke of customer service. Would’ve been 5 stars for 2 people but 3 it is a lousy 2 star at best."

"Wonderful central hotel . Hotel staff, mainly Alonso in the front desk was wonderful "

"Check in is a little slow and it took 20 mins to get there by shuttle even though it’s right next to the airport "

"So convenient to have so close to the airport esp when you have a late night flight. Super clean, staff were very friendly and helpful, and the breakfast buffet was robust and delicious. Shout out to the server, Bruno, who went above and beyond with service and answering all my questions!"

"Very comfortable, friendly staff, good breakfast!"

"The staff. Friendly and professional and helpful, Oustanding sense of service . The roof top Oustanding pool area and hot tub . They ask for you to reserved the jacuzzi and sauna and steam room and leave a 30 mins between clients that way the area gets cleans for each client prior utilization very healthy oriented. The breakfast was included with buffet to choose plenty of variety. Room area super clean , they got bodegas or supermarket close by in case you like to walk around and a salavery mall area with plenty of foods and shopping and a park in San Isidro walking way for Walk or bike . The area is full of security so if absence of safety as they got couple of embassy's close by the hotel . I truly recommend stay in it . Night light is good you could uber to Miraflores or stay on the roof too they got a bar with music and even dj or live music on weekends and snack food as well . Elizabeth at front desk was super helpful, Eduardo at the bar as well . And the staff at the dining very clean and profesional . Thank you so much to make my stay a wonderful memory and stay .."

"Ambientes cómodos, limpios y un excelente desayuno."

"Our experience with Sheraton Lima was great and above n beyond. The food , location and staff was outstanding."

"When having lunch be aware that if you order the menu of the day it would all be quicker, if you wait to be served from the normal menu... It will take longer probably a bit longer than. It shoud"